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Dear HB, I called for the first time since the re-opening (welcome back!) this past Sat and booked Tanya. I don't think it was Tanya who showed up, as she didn't look anything like the description on the site (it wasn't even close). Don't get me wrong, I still had a great time and will definately call again, but if the girl that I book can't make it, and you want to send someone else, then please just call me and let me know. I am usually very flexible with which lady comes over especially with an agency that I trust, but I can't say that I appreciate the "bait and switch" routine. Like I said, I will definately call again (I am dying to book Nikki) but please just be up front with me, and you will have a loyal client for life.